maintenance

 For URGENT REPAIRS ONLY 

• The definition of urgent/emergency repairs as set out in the Residential Tenancies Act 1997: 
• A burst hot water service
• A serious roof leak
• A dangerous electrical fault
• A serious storm or fire damage
• A cooling appliance or service provided by the rental provider is not working
• Any fault or damage in the premises that makes the premises unsafe of insecure, including pests, mould or damp caused by or related to the building structure 
• A safety-related device, such as smoke alarm or pool fence, is not working
• A blocked or broken toilet system 
• A gas leak
• A flooding or serious flood damage 
• An essential service or appliance for hot water, water cooking, heating, or laundering is not working
• An appliance, fitting of fixture that is not working and causes a substantial amount of water to be wasted
• Failure or breakdown of the gas, electricity, or water supply 
• The property does not mean minimum standards
• A serious fault in a lift of staircase