Urgent & Non-Urgent Repairs
For URGENT REPAIRS ONLY
- The definition of urgent/emergency repairs as set out in the Residential Tenancies Act 1997:
- A burst hot water service
- A serious roof leak
- A dangerous electrical fault
- A serious storm or fire damage
- A cooling appliance or service provided by the rental provider is not working
- Any fault or damage in the premises that makes the premises unsafe of insecure, including pests, mould or damp caused by or related to the building structure
- A safety-related device, such as smoke alarm or pool fence, is not working
- A blocked or broken toilet system
- A gas leak
- A flooding or serious flood damage
- An essential service or appliance for hot water, water cooking, heating, or laundering is not working
- An appliance, fitting of fixture that is not working and causes a substantial amount of water to be wasted
- Failure or breakdown of the gas, electricity, or water supply
- The property does not mean minimum standards
- A serious fault in a lift of staircase